Refund Policy
At Suttons UGG, we are committed to ensuring your satisfaction with every purchase. Our refund policy is designed to provide you with peace of mind and confidence in your shopping experience.
Standard Products
For all standard products, we offer a 3-month warranty for returns and exchanges. Simply bring your item back to any of our stores within 3 months of purchase, and we will be happy to assist you with a refund or exchange.
OH Series and V Series
For our premium OH Series and V Series, we provide a 1-year unconditional return and exchange policy. If you are not completely satisfied with your purchase, you can return or exchange your item at any of our stores within 1 year, no questions asked.
We value your business and strive to provide the highest level of customer service. If you have any questions or need assistance with a return or exchange, please do not hesitate to contact us. Thank you for choosing Suttons UGG!